Tag Archives: surveys

Survey Hurdles And Incentives

I just quit another survey before completing it, this one from Rhapsody. I like Rhapsody, and I don’t mind giving them my opinions to improve their service (or even to keep it the same). However, my time is valuable, and I can’t waste it on sites that don’t institute the simplest of usability measures. For example, if I leave a question blank, and there is a very reasonable conversion for blank (like zero or n/a), don’t come back to me with “answer all questions properly.”…

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